7 H H

Communication Channels

Guðbjörg
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In organisations

Presentation – Communication by Guðbjörg Eggertsdóttir

Presentation – Communication Strategies by Guðbjörg Eggertsdóttir

Presentation – Communication in Organisations by Guðbjörg Eggertsdóttir

Communication in organizations is the lifeblood of effective collaboration, decision-making, and culture-building. Here’s a comprehensive overview:

🧭 What Is Organizational Communication?

Organizational communication refers to all the ways information flows within a company—from leadership to employees, across teams, and externally to stakeholders. It includes both formal and informal channels and plays a critical role in shaping the organization’s culture, efficiency, and success 9F742443-6C92-4C44-BF58-8F5A7C53B6F1.

🗂️ Types of Communication in Organizations

Type Description
Formal Communication Structured and official channels like meetings, reports, emails, and policies 9F742443-6C92-4C44-BF58-8F5A7C53B6F1
Informal Communication Casual interactions like hallway chats, lunch conversations, or internal social media 9F742443-6C92-4C44-BF58-8F5A7C53B6F1
Vertical Communication Between different levels of hierarchy (e.g., manager to employee) 9F742443-6C92-4C44-BF58-8F5A7C53B6F1
Horizontal Communication Between peers or departments at the same level 9F742443-6C92-4C44-BF58-8F5A7C53B6F1
External Communication Messaging to clients, partners, media, and the public 9F742443-6C92-4C44-BF58-8F5A7C53B6F1

🌱 Why Communication Matters

  • Boosts Growth: Clear communication aligns teams with goals and fosters a productive culture 9F742443-6C92-4C44-BF58-8F5A7C53B6F1.
  • Enhances Innovation: Open dialogue encourages idea sharing and cross-functional collaboration 9F742443-6C92-4C44-BF58-8F5A7C53B6F1.
  • Improves Morale: Transparent communication builds trust and psychological safety 9F742443-6C92-4C44-BF58-8F5A7C53B6F1.
  • Supports Management Functions: Planning, organizing, leading, and controlling all rely on effective communication 9F742443-6C92-4C44-BF58-8F5A7C53B6F1.
  • Facilitates Decision-Making: Access to accurate information helps teams make informed choices 9F742443-6C92-4C44-BF58-8F5A7C53B6F1.

🛠️ Key Roles in Organizational Communication

  • Executives: Set the tone and vision.
  • HR Teams: Create guidelines and model communication standards.
  • Managers: Lead meetings, listen actively, and guide team dialogue.
  • Employees: Share feedback, collaborate, and uphold communication norms 9F742443-6C92-4C44-BF58-8F5A7C53B6F1.

Team Communication

Wonderful, Björg! Here’s a bilingual, visually structured resource concept you can adapt for workshops, executive learning, or digital outreach—centered on team communication.

🧩 Bilingual Resource: Team Communication Map | Samskiptakort fyrir teymi

🌟 Purpose

To help teams identify, reflect on, and strengthen their communication styles, roles, and rituals—visually and collaboratively.

📌 Section 1: Communication Archetypes | Samskiptagerðir

Archetype Description (EN) Lýsing (IS)
🎯 The Clarifier Brings clarity, summarizes, and checks understanding Skýrir, dregur saman og sannreynir skilning
🧭 The Connector Links ideas, people, and resources Tengir hugmyndir, fólk og úrræði
🔍 The Challenger Asks critical questions and surfaces assumptions Spyr gagnrýnna spurninga og afhjúpar forsendur
🌱 The Encourager Uplifts, affirms, and energizes the group Hvetur, staðfestir og gefur hópnum kraft

🖼️ Visual idea: Use metaphor cards or icons for each archetype. Invite participants to choose their dominant style and explore balance.

📌 Section 2: Communication Rituals | Samskiptavenjur

  • Daily Check-ins | Daglegar stöðutékk
  • Weekly Retrospectives | Vikuleg endurskoðun
  • Feedback Loops | Endurgjöfarlotur
  • Decision-Making Protocols | Ákvarðanatökuferli

🧠 Prompt: “Which rituals feel energizing, and which feel draining? What could be redesigned?”

📌 Section 3: Team Agreements | Samkomulag teymisins

Create a visual charter with:

  • Listening norms | Hlustunarvenjur
  • Conflict navigation | Ágreiningsstjórnun
  • Language inclusivity | Tungumálaviðmið
  • Emotional safety | Tilfinningalegt öryggi

🎨 Canva layout idea: Use color-coded sticky notes or icons to co-create agreements live.

🧭 Optional Add-ons

  • Printable inserts for workshops
  • Interactive Miro board version
  • Campaign-style outreach for introducing this resource on 7hh.is