Empathy and compassion
**Resilience at Work by Canva
Presentation – Compassion & Empathy by Guðbjörg Eggertsdóttir
Empathy is the heartbeat of a healthy workplace—and a transformative force in leadership, collaboration, and culture. Let’s explore how it can be activated in your workshops and team sessions:
💞 What Is Empathy in the Workplace?
Empathy is the ability to understand and share the feelings, perspectives, and experiences of others. In a work context, it means:
- Listening deeply without judgment
- Recognizing emotional cues and unspoken needs
- Responding with care, not just solutions
- Creating space for vulnerability and authenticity
🧠 Empathy’s Impact on Teams
- Boosts Psychological Safety: People feel safe to speak up, take risks, and be themselves.
- Enhances Collaboration: Reduces conflict and builds trust across roles and cultures.
- Improves Leadership: Empathetic leaders inspire loyalty, creativity, and resilience.
- Supports Mental Health: Empathy buffers stress and fosters belonging.
🛠️ Empathy Activation Tools for Your Workshops
Here are some bilingual, metaphor-rich tools you could use:
- Empathy Mapping Canvas
Visual tool to explore what a person feels, thinks, says, and does in a given situation.
„Hvað hugsar hún? Hvað finnur hún?“
- Metaphor Card Prompts
Use cards like:
- “Empathy is like a bridge…”
- “Empathy feels like a warm wind…”
Invite participants to reflect and share stories.
- Role Reversal Rituals
Guide pairs to swap perspectives:
- “You are now the team member who felt unheard—what do you need?”
- “You are the leader facing pressure—what support would help?”
- Empathy Journaling
Printable or digital prompts:
- “Today I noticed…”
- “I felt connected when…”
- “I wish someone had asked…”
- Emotion Wheel in Icelandic & English
Help teams name and navigate emotions with a bilingual visual tool.
Here are several compelling real-world cases that highlight mental health challenges and responses in the workplace:
🧠 Real-World Cases of Mental Health in the Workplace
- Burnout in India’s Tech Sector
- Context: India’s IT and corporate sectors have seen a surge in burnout cases, especially post-pandemic.
- Challenges: Long hours, lack of work-life balance, and inadequate mental health support.
- Impact: Rising anxiety, depression, and suicide rates among professionals aged 15–29 A.
- Mental Health Discrimination in the U.S.
- Findings: In 2021, nearly 30% of ADA charges were related to mental health discrimination.
- Common Conditions: Anxiety and PTSD accounted for 60% of these cases.
- Types of Discrimination:• Direct: Explicit bias against employees with mental health conditions.
- Indirect: Systems that unintentionally disadvantage those with mental health needs.
- Disability-related: Disciplining behavior linked to a diagnosed condition B.
- The “Toxic Workplace” Debate
- Insight: Overuse of the term “toxic workplace” may dilute its meaning.
- Concern: Mislabeling discomfort or conflict as toxicity can obscure real abuse and hinder constructive feedback.
- Call to Action: Promote emotional maturity and distinguish between discomfort and harm C.
- Global Workplace Mental Health Summit
- Highlights: Experts emphasized that loneliness is as harmful as smoking 15 cigarettes a day.
- Recommendations:• Normalize seeking professional help.
- Address digital addiction and screen overuse.
- Implement workplace counseling and suicide prevention programs D.
- Best Practice Case Studies (HERO Report)
- Organizations Featured: Cigna, Lockton, Hennepin County, and others.
- Strategies Used:• Mental health training for managers.
- Integrated well-being programs.
- Use of digital tools like meQuilibrium for resilience tracking E.
Let’s co-create a transformative workshop on Mental Health in the Workplace—designed to activate reflection, resilience, and strategic change. Here’s a bilingual, metaphor-rich structure tailored for your facilitation style:
🌀 Workshop Title
“From Stress to Strength: Mapping Mental Health in Our Work Ecosystem”
„Frá álagi til styrks: Kortlagning geðheilsu í vinnuumhverfinu“
🧭 Workshop Flow (2.5–3 hours)
- Opening Circle (20 min)
- Welcome and intention setting
- Metaphor card pull: “How does mental health feel in your workplace?”
- Bilingual check-in: “One word in Icelandic and English that describes your current state”
- Mapping the Terrain (30 min)
- Visual mapping of workplace stressors and supports
- Use icons for: workload, relationships, autonomy, recognition, safety
- Invite participants to place themselves on a “mental health landscape” canvas
- Case Reflection Carousel (40 min)
- Rotate through 3 real-world cases (e.g., burnout in tech, discrimination, loneliness at work)
- Use metaphor inserts to explore emotional, systemic, and strategic layers
- Prompt: “What would healing look like here?”
- Resilience Rituals (30 min)
- Co-create daily or weekly rituals for mental well-being
- Include bilingual prompts: „Hvað styður þig?“ / “What supports you?”
- Visualize routines using printable cards or digital layouts
- Leadership & Culture Shift (30 min)
- Reflect on emotional intelligence, influence, and inclusion
- Use a systems map to identify leverage points for change
- Invite teams to design one “micro-shift” they’ll commit to
- Closing Integration (20 min)
- Group reflection: “What will you carry forward?”
- Optional: guided meditation or breathwork
- Final metaphor card pull: “What does a healthy workplace feel like?”
🧰 Printable & Digital Tools We Can Build Together
- Visual mapping canvas (stressors/supports)
- Bilingual metaphor card inserts
- Ritual design cards
- Leadership micro-shift planner
- Case study reflection sheets
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